配送ポリシー

Shipping Policy

DODOHO

Last Updated: Mar 10, 2024

1. Order Processing:

All orders are processed within 2 business days (excluding weekends and holidays) after receiving full payment. You will receive a confirmation email once your order has been processed and is ready for shipment.

2. Shipping Methods:

We offer the following shipping methods:

• Standard Shipping: Estimated delivery time is 7-10 business days.

Please note that these are general estimates, and actual delivery times may vary based on factors beyond our control, such as customs delays or adverse weather conditions.

3. Shipping Rates:

Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost at the checkout before completing your purchase.

4. International Shipping:

We offer international shipping to select countries. International shipping rates and delivery times vary based on the destination. Any customs fees, taxes, or duties imposed by the destination country are the responsibility of the recipient.

5. Order Tracking:

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order by entering the provided tracking number on our website or the carrier's website.

6. Shipping Delays:

While we make every effort to ensure timely delivery, we are not responsible for delays caused by factors beyond our control, including but not limited to customs processing, natural disasters, or carrier delays.

7. Address Accuracy:

It is the customer's responsibility to provide accurate and complete shipping information. We are not liable for any delays or losses resulting from incorrect or incomplete addresses.

8. Missing or Lost Packages:

If your order is marked as delivered but you have not received it, please contact our customer support team within 7 days of the delivery date. We will work with the carrier to investigate and resolve the issue.

9. Contact Information:

If you have any questions or concerns regarding our shipping policy, please contact our customer support team at support@dodoho.shop.

Thank you for choosing  DODOHO. We appreciate your understanding and cooperation with our shipping policy.