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Return Policy - No Returns Accepted

We appreciate your business and strive to provide you with high-quality products/services. To ensure transparency and clarity, please review our return policy carefully.

1. No Returns: We regret to inform you that we do not accept returns for any products/services purchased through our platform. All sales are final. This policy is in place to streamline our operations and maintain the efficiency of our services.

2. Product/Service Inspection: Prior to completing your purchase, we encourage you to thoroughly inspect the product or service description, specifications, and any additional information provided. If you have any questions or concerns, please contact our customer support team before making your purchase.

3. Damaged or Defective Items: In the unlikely event that you receive a damaged or defective item, please contact our customer support team within 7 days of receiving your order. We will work with you to address the issue promptly and provide a suitable resolution, which may include a replacement or a refund.

4. Cancellations: As part of our commitment to customer satisfaction, we allow cancellations of orders within 24 hours of the purchase. After this period, cancellations will not be accepted.

5. Customer Support: If you have any questions or concerns about your order, please do not hesitate to reach out to our customer support team. We are here to assist you and provide the necessary information to ensure a positive experience.

Contact Information:

DODOHO

support@dodoho.shop

Thank you for choosing DODOHO. We appreciate your understanding and cooperation with our return policy.


Refund Policy

DODOHO

Last Updated: Mar 10, 2024

1. Refund Eligibility:

We strive to provide products/services of the highest quality and satisfaction. If, for any reason, you are not completely satisfied with your purchase, we may offer refunds under the following circumstances:

  • Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support team within 7 days of receiving your order for a refund or replacement.
  • Cancellation within 24 Hours: You may cancel your order within 24 hours of the purchase for a full refund. After this period, cancellations may not be accepted.

2. Refund Process:

To initiate a refund, please contact our customer support team at support@dodoho.shop. Provide your order number and a detailed explanation of the reason for the refund request. Our team will review your request and guide you through the refund process.

3. Timeframe for Refunds:

Refunds will be processed within 7 days of approval. The actual time it takes for the refunded amount to reflect in your account may vary depending on your payment method and financial institution.

4. Contact Information:

If you have any questions or concerns regarding our refund policy, please contact our customer support team at support@dodoho.shop.

Thank you for choosing DODOHO. We appreciate your understanding and cooperation with our refund policy.